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FAQ
If a coordinator plays multiple roles on test day, what should they do in Test Day Toolkit?
If you’re a coordinator who also serves as a proctor or monitor on test day, do not change your role in Test Day Toolkit.
Important: If you change your role from coordinator to proctor or monitor, you’ll be unable to manage staff or edit rooms. Because only coordinators can manage staff, you’ll have to call customer service to restore your coordinator role.
Coordinators can see and do everything their staff can without changing their role. If you’re proctoring a room on test day, just assign yourself to the room without changing your role. To check the status of each room on test day, see Test Day Oversight for tips. To see the proctor experience, simply navigate to a room and click through the screens.